> For the complete documentation index, see [llms.txt](https://bikeparking.tandem-mobility.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bikeparking.tandem-mobility.com/service-and-maintenance/payment-processing.md).

# Payment Processing

We accept the following payment methods.

1. **Banked Users/Linked Credit Card:** User payments are collected via a linked credit card in the Movatic app. A user must provide a credit card during account setup to begin rental.
2. **Unbanked Users:** Unbanked users can use our services in one of the following two ways.
   1. **Wallet (Cash Pay) Feature:** We can provide options for users without credit cards. The Movatic software can support the unbanked via cash payments accepted locally and then credited to the users’ account by way of a “wallet” feature in the Movatic Admin software. More details can be seen [here](https://documentation.movatic.co/admin-site/billing/wallet).
   2. **RFID Cards:** If requested, we can provide RFID card access. Users can get these cards with cash or coupons at designated stores or partner organizations. 

In Fort Smith, Arkansas we operate a bikeshare program specifically designed to serve low-income and disadvantaged individuals. We offer the option to rent bikes via RFID tap card, eliminating the need for a smartphone or a credit card. This program is implemented via the public library system with the librarians trained to create rider accounts via the administrative software platform, accept and apply cash payments to the rider's account, and distribute tap cards.


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