How rentals work

How do people pay for the rentals

All users must create an account in the movatic app and add their credit card / debit card Information prior to starting a rental.

Are there any age restrictions?

No.

Do you have to make a reservation in advance to rent?

No. All rentals are on demand and no reservations are required. Parking space availability is updated in real time in the movatic mobile app - so prior to heading to the bicycle Parking System, users can look in the app to see how many parking spaces are available.

How much does it cost to rent?

We customize the rental pricing based on each location and our partner’s goals. Most tandem.mobility programs charge “market rates”(e.g. $1,50 for a 1 day rental). Other programs offer discounted rates, (e.g. $0,50 per hour). We also offer memberships, for example, a “Year pass” for $100 that allows you to rent unlimited bike storage.

Is there a maximum storage time ?

No, as long as you have rented a bike parking space, your bike remains safely stored inside.